Terms of Service

Terms of Service

1. The Covenant of Play

Welcome to Divanoxcosh. By accessing our website or completing a purchase, you agree to be bound by these Terms of Service. We do more than just provide pet products; we are committed to improving the interactive lives of pets through design. These terms are designed to ensure we provide the best service to you and your pet under a mutual respect for quality and safety.

2. Intellectual Property & Design Integrity

Every Divanoxcosh cat wand, flying disc, and interactive device embodies our exclusive design, patented structures, and visual aesthetics.

  • All content on this site (including but not limited to images, logos, product descriptions, and layout designs) is protected by international copyright laws.

  • Any form of commercial reproduction, imitation, or resale without explicit written authorization is strictly prohibited. We firmly defend the purity of our designs to protect the rights of every customer who purchases an authentic product.

3. Product Suitability & Safety Responsibility

We understand that your pet's safety is your primary concern.

  • Indestructibility Disclaimer: While we use high-end composite materials and strive for extreme durability, Divanoxcosh does not guarantee that any product is absolutely "indestructible." A pet's bite force and play style vary significantly.

  • Supervised Play: We strongly recommend that all interactive products be used under the supervision of an owner.

  • Owner’s Duty: It is the user's responsibility to select products appropriate for their pet's size, temperament, and chewing habits. If a product becomes damaged, please discontinue use immediately. The brand shall not be held liable for accidents resulting from improper use or unsupervised play.

4. Accuracy of Information

We strive to display the most accurate product colors (such as our Morandi palettes) and material textures on our website. However, due to monitor differences and lighting conditions, slight variations between the physical item and the screen display may occur. we view these as part of the artisanal beauty rather than a product defect.

5. Purchase & Payment Security

  • All orders are processed through encrypted third-party payment platforms.

  • Divanoxcosh reserves the right to refuse service or cancel orders due to insufficient stock, suspicion of credit fraud, or other reasonable justifications.

6. Ethical Conduct & Community

In our review sections and social media interactions, we advocate for kind communication based on a shared love for pets. Posting false reviews, malicious attacks, or other content that violates laws and regulations is prohibited. We reserve the right to remove such content and restrict the access of involved users.

7. Governing Law

These Terms of Service are governed by the laws of the State of California, United States. Any disputes related to these terms or services shall first be resolved through friendly negotiation; if negotiation fails, the dispute shall be submitted to a court of competent jurisdiction within the State of California.

8. Updates to Terms

As our brand evolves, we may optimize these terms from time to time. All changes will take effect immediately upon posting. We encourage you to review them periodically to stay informed of your latest rights.

Need Clarification?

If you have any questions regarding these terms, please contact us through our brand concierge channels:

  • Email: service@divanoxcosh.com

  • Concierge Line: (+1) 413 415 2221